Odom - Aiea, HI
posted 1 day ago
Full-time - Entry Level
Aiea, HI
Merchant Wholesalers, Nondurable Goods
About the position
This position provides various clerical, administrative and operational functions supporting the day-to-day activities of this location.
Responsibilities
- Answer telephone calls from customers, shippers, sales reps, and managers and process these calls or direct them to the appropriate party.
- Produce invoices, bill of ladings, and other documents related to customer orders and inventory transfers shipped to other branch warehouses.
- Coordinate container movement with Pasha, Matson, & Young Brothers.
- Hot Shot/Samples documentation, communication, proof of delivery and reconciliation for accounting, completed daily as needed.
- Assist in successfully resolving customer issues (both internal and external).
- Perform basic reporting functions.
- Interact daily with employees and management.
- Assist with day-to-day clerical activities (filing, scheduling, mail distribution, etc.).
- Analyze data and compile statistical information to assist sales management in reaching volume, financial and distribution goals.
- Generate and prepare various inventory related reports using Encompass, Microsoft Excel.
- Maintain internal sales related databases and Excel spreadsheets for current information and accuracy.
- Provide superior customer service to internal and external customers.
Requirements
- High school diploma or General Education Degree (GED) preferred; related experience or training in customer service; or equivalent combination of education and experience.
- Beverage distribution support experience a plus.
- Proficient in Microsoft Office (Word, Excel, Outlook, and Teams).
- Excellent communications skills, both written and verbal.
- Must be detail oriented, with problem solving ability, and strong organization skills.
- Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
Benefits
- Pay range $20.00 - $24.00 per hour Depending on Experience
- $500 Signing Bonus (Paid at 60 days of employment)
- $500 retention bonuses paid at 6-month and 12-month marks of employment
- Up to 128 hours of Paid Time Off Annually to start (13 days)
- 9 Paid Holidays
- Medical, Dental, and Vision Benefits
- 401(k) with Employer match
