Operations Coordinator, Bilingual

$37,440 - $39,520/Yr

Pillsbury United Communities - Minneapolis, MN

Part-time - Entry Level

Minneapolis, MN

Social Assistance

About the position

The Operations Coordinator, Bilingual position at Pillsbury United Communities is designed to support the agency's programs and mission through general receptionist functions. This part-time role involves providing information, greeting visitors, answering phones, scheduling appointments, and assisting with various clerical duties under moderate supervision. The position emphasizes excellent customer service and community engagement.

Responsibilities

• Perform general receptionist functions to support the agency's programs and mission.
• Greet and assist visitors, providing excellent customer service.
• Answer phones, take messages, and redirect calls as necessary.
• Assist with special events and agency-wide activities or program promotions.
• Maintain records for room reservations and office equipment usage, suggesting improvements as needed.
• Answer general questions about the agency, its programs, and location.
• Assist with data entry, copying, word processing, and compiling documents as needed.
• Maintain a presentable office, reception area, and supply area.
• Make service calls for maintenance of office equipment.

Requirements

• Knowledge of office functions and equipment, or ability to learn.
• Working knowledge of Word, Excel, and Outlook, or ability to learn the programs.
• Excellent customer service, relationship, and problem-solving skills.
• Ability to manage several activities simultaneously.

Nice-to-haves

• Passion for what's possible
• Clear sense of personal purpose
• Commitment to social justice
• Creative problem-solver
• Skilled communicator and motivator