Ucla Health Systems - Los Angeles, CA
posted 3 months ago
The Operations Coordinator at the Bowyer Treatment and Oncology Center plays a crucial role in ensuring the smooth operation of clinic activities under the direct supervision of the Center Director and Practice Manager. This position involves organizing various aspects of clinic operations and managing projects as assigned. The Operations Coordinator is expected to acquire the necessary job skills, policies, and procedures to effectively manage their assignments, coordinate work with teammates, and exercise sound judgment within defined guidelines to determine appropriate actions. Daily responsibilities include monitoring clerical activities, authorizations, scheduling, and referral coordination. The incumbent will also support the Practice Manager and Director in overseeing staff performance, ensuring compliance with policies and regulations, completing audits, and training new administrative staff. Additionally, the Operations Coordinator serves as a resource for staff when patients have complaints or when complex questions arise in the clinic. The role also includes providing coverage for staff absences, ensuring that clinic operations continue seamlessly. This position is integral to maintaining a productive working environment in a multi-specialty setting, requiring strong interpersonal skills to collaborate effectively with all levels of management, staff, providers, and fellows from diverse backgrounds. The Operations Coordinator must be adept at analyzing information and situations to define objectives, identify patterns, and formulate conclusions, all while creatively integrating competing demands to enhance clinic operations.