Operations Coordinator & DFR (# 364669)

University of Minnesota

Full-time - Entry Level

Educational Services

About the position

The Department of Pediatrics at the University of Minnesota is seeking an Operations Coordinator/Department Facilities Representative to enhance children's health through exceptional organizational skills in support of pediatric research, education, and clinical care. This pivotal role is situated at the University of Minnesota Masonic Children's Hospital on the West Bank and involves collaboration with faculty, staff, and various partners across the Medical School. The position requires travel throughout the University of Minnesota - Twin Cities campus and entails standard work hours from Monday to Friday, 7:00 am to 3:30 pm, with potential after-hours support. The department is committed to enriching workplace diversity and encourages applicants from diverse communities and cultures to apply. The Operations Coordinator will also be responsible for modifying the department's website, managing online biographies, and promoting the work of faculty, staff, and trainees to the public. Additionally, the role includes operational oversight of the Academic Office Building and involvement in special projects.

Responsibilities

• Maintain information on keys and lock codes, order keys, and process access requests for department members.
• Coordinate moves of labs, offices, and materials between University buildings and offsite locations.
• Arrange for installation of network wiring and telephones, and recommend locations for wiring.
• Coordinate with outside vendors for furniture needs and resolve contract-related issues.
• Assemble and analyze data from space reports to provide information to stakeholders and facilitate changes in departmental space inventory.
• Liaise with internal University partners for phone moves and maintenance requests.
• Use PCard and reconcile UMarket cart or POs for space and facilities-related expenses.
• Conduct analysis to improve website operations and oversee department website email.
• Engage with faculty and staff to develop new website content and maintain online biographies.
• Serve as the central administrator for AOB employees and vendors, monitoring phone and email communications.
• Oversee building scheduling and technology needs, providing support for technology requests.

Requirements

• BA/BS or a combination of related education and work experience totaling four years.
• Fluency in English with excellent verbal and written communication skills, including advanced editing and proofreading abilities.
• Ability to manage large quantities of correspondence and respond to inquiries professionally and timely.
• Proficiency in navigating both PCs and Mac products, troubleshooting software and hardware under time constraints.
• Ability to independently investigate, execute, and track tasks within a complex infrastructure.

Nice-to-haves

• Demonstrated experience in a clinical or academic medicine setting.
• Experience providing direct support to high-level positions.
• Working knowledge of medical terminology.

Benefits

• Flexible work environment and supportive colleagues.
• Competitive wages, paid holidays, and generous time off.
• Continuous learning opportunities through professional training and degree-seeking programs.
• Low-cost medical, dental, and pharmacy plans.
• Healthcare and dependent care flexible spending accounts.
• University HSA contributions.
• Disability and employer-paid life insurance.
• Employee wellbeing program.
• Excellent retirement plans with employer contribution.
• Public Service Loan Forgiveness (PSLF) opportunity.
• Financial counseling services.
• Employee Assistance Program with eight sessions of counseling at no cost.