Operations Coordinator - EP Lab Full-time Days

Northwestern Memorial Healthcare - Chicago, IL

Full-time - Mid Level

Chicago, IL

1,001-5,000 employees

Hospitals

About the position

The Operations Coordinator at Northwestern Medicine plays a crucial role in the Invasive Cardiology department, ensuring the delivery of high-quality patient care and compliance with regulatory standards. This position involves collaboration with various stakeholders, oversight of billing processes, and participation in performance improvement initiatives, all while reflecting the organization's mission and values.

Responsibilities

• Assumes accountability for the delivery of patient care and assists with the overall functioning of the Invasive Cardiology department on a day-to-day basis.
• Assesses the care of the patients, provides consultation and assists department staff as needed.
• Assures standards of practice are communicated and implemented.
• Coaches and monitors staff to ensure compliance with standards.
• Coordinates quality management activities.
• Assists with meeting compliance with regulatory bodies.
• Acts as a key collaborator with Providers and Clinical staff to ensure the medical record accurately reflects the patient's service.
• Maintains and updates procedures, monitoring regularly to ensure compliance with these procedures.
• Assists with billing inquiries and issues, maintaining the price file for Invasive Cardiology.
• Audits documents to ensure accurate coding and billing of all Interventional Cardiology and Electrophysiology supplies, implants, and events times.
• Identifies patterns of billing errors and works collaboratively with department manager and outside entity to improve processes as needed.
• Performs activities and responds to patient inquiries related to billing follow-up.
• Performs administrative activities and projects.

Requirements

• Licensed Registered Nurse, State of Illinois
• CPR Certification (BLS and ACLS)
• Bachelor of Science in Nursing
• Clinical experience in Electrophysiology
• Professional expertise
• Effective communication and interpersonal skills
• Demonstrated abilities to plan, organize and direct the activities of others
• Effective problem solving and decision-making skills

Nice-to-haves

• Clinical experience in Invasive Cardiology
• Supervisory experience
• Microsoft Excel proficiency

Benefits

• 401(k) matching
• Loan forgiveness
• Tuition reimbursement