Operations Coordinator - Full Time (Bryant, Arkansas, USA)

International Programs - Bryant, AR

Full-time

Bryant, AR

Educational Services

About the position

The Operations Coordinator position at ClaimsPro LP's International Programs Group is a full-time role based in Bryant, Arkansas. This position is integral to the operations of the company, which handles a diverse range of claims across the contiguous 48 states, Hawaii, and Puerto Rico. The Operations Coordinator will report directly to the Managing Director and will collaborate closely with the Compliance and Operations team to ensure smooth and efficient operations. The role involves a variety of responsibilities, including conducting Medicare data file audits, preparing monthly management information (MI) reports, handling complaints, and managing audit document requests. Additionally, the coordinator will be responsible for setting up new programs and clients, performing data entry, conducting online research, and managing office tasks as assigned. The work environment is dynamic, characterized by tight deadlines and shifting priorities, requiring the ability to multi-task and manage a high volume of concurrent tasks. The ideal candidate will possess strong problem-solving skills and be an effective communicator, both verbally and in writing. This position is office-based, requiring full-time attendance from Monday to Friday, and is open only to residents of the USA. All prospective employees must pass a background check before employment. ClaimsPro LP is committed to fostering an inclusive workplace and encourages applications from individuals with disabilities, providing accommodations as needed throughout the recruitment process.

Responsibilities

• Conduct Medicare data file audits
• Prepare monthly management information (MI) reports
• Handle complaints and inquiries
• Manage audit document requests
• Set up new programs and clients
• Perform data entry and online research
• Oversee office management tasks
• Complete other duties as assigned

Requirements

• High School Diploma required
• Bachelor's degree preferred
• Proficient in Microsoft Office
• Good typing and spelling skills preferred
• Strong problem-solving abilities
• Excellent verbal and written communication skills
• Ability to multi-task and handle high volume of concurrent tasks
• Collaborative work ethic with internal and external stakeholders