Operations Coordinator - Hospital at Home - PT Days

Virtua Health - Pennsauken Township, NJ

Part-time - Entry Level

Pennsauken Township, NJ

10,001+ employees

Hospitals

About the position

The Hospital at Home Operations Coordinator plays a crucial role in supporting the administrative and logistical functions of the Hospital at Home program. This position is remotely patient-facing and involves coordinating care team visits, managing supply and equipment delivery, and arranging patient transportation, all while ensuring high quality and safety standards are maintained.

Responsibilities

• Support Hospital at Home leadership and nurse staffing with organizing patient assignments and scheduling of all virtual and in-person care team visits.
• Assist the Hospital at Home Clinical Coordinator with virtual rounding and in-bound call response.
• Arrange, track, and maintain inventory of all required patient care resources deployed to a patient's home.
• Communicate the status of patient care resources to various internal and external stakeholders.
• Work with the patient and transport services to coordinate any required patient transportation needs.
• Track and escalate delays with patient transportation turnaround times as needed.
• Adhere to policies and procedures of the organization, including HIPAA and Patient confidentiality regulations.
• Perform all other duties as assigned.

Requirements

• Previous administrative support experience in a healthcare setting or direct patient care experience required.
• Experience working in medical supply chain and logistics preferred.
• Strong customer service skillset and detail-oriented.

Nice-to-haves

• Associates Degree preferred.