Operations Coordinator III

$56,659 - $63,045/Yr

Catholic Community Services - Seattle, WA

Full-time - Mid Level

Seattle, WA

Ambulatory Health Care Services

About the position

The Operations Coordinator III at Catholic Community Services plays a crucial role in providing administrative project management support to the System Director and leadership team within the Coordinated Care System. This position requires a highly organized self-starter who can thrive in a fast-paced office environment, ensuring compliance and consistency across programs while delivering excellent service to stakeholders. The role involves managing various projects, supporting staffing programs, and providing administrative and training support to enhance operational efficiency.

Responsibilities

• Develop, update, and maintain the Coordinated Care SharePoint site.
• Create MS Forms and related automated documents for programs.
• Assist administrative leadership team with reporting and special projects to ensure high quality, equitable services across all programs.
• Assist programs with survey data collection, entry and analysis, provide technical support as needed, and audit program files.
• Serve as main point of contact for vendors.
• Serve as the primary contact for CCS for affiliated universities and other workforce/volunteer partners.
• Assess individual program needs and develop and maintain a list of qualified CCS intern supervisors and task managers.
• Develop and share all intern opportunity postings with partner agencies.
• Track referrals, assign supervisors/task manager, and schedule onboarding for all new interns and volunteers.
• Plan and host orientations, trainings, evaluations, and other celebrations for interns and/or volunteers.
• Field inquiries and search for partnerships with other organizations and facilitate new agreements through the contracting process.
• Ensure completion of volunteer background checks.
• Provide ongoing support for contracts review process.
• Liaison for APs, LanguageLine, QI/IR forms, etc.
• Provide technical and administrative support for online and in-person staff trainings.
• Provide support for a wide variety of staff events, including committee and leadership meetings and building/agency-wide events.
• Assist accounting with credit card reconciliations and card requests.
• Manage/provide account support for ShiftNote, MOCO, BVS, Adobe, and any other software programs as needed.
• Maintain accurate record of hours worked and turn in timesheets and mileage reimbursement on schedule.
• Attend trainings required of employees and staff and supervisory meetings as scheduled.
• Contribute to the mission of Catholic Community Services.
• Contribute to and support a positive, team-oriented work environment.

Requirements

• Demonstrated ability to manage several diverse tasks at the same time and meet deadlines.
• Good English composition and proofreading skills.
• Excellent word processing skills and solid experience working with Microsoft365, including SharePoint and PowerAutomate.
• Knowledge of Microsoft Visio is a plus.
• Ability to learn new computer skills as needed.
• Ability to track a simple budget.
• Ability to manage confidential information.
• Ability and willingness to work a flexible schedule as needed.
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
• Willingness to learn and work within an environment.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

Nice-to-haves

• Bachelor's degree.
• Knowledge of services for homeless individuals, low-income housing projects, and resources for low-income people.

Benefits

• Mileage reimbursement
• Health savings account
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Paid time off
• Employee assistance program
• Vision insurance
• 403(b)
• Life insurance
• Paid sick time