Operations Coordinator -Insurance & Logistics

$45,000 - $48,000/Yr

Motorlease Corporation - Farmington, CT

Full-time - Entry Level

Farmington, CT

Rental and Leasing Services

About the position

The Operations Coordinator at Motorlease plays a crucial role in the Fleet Services team, focusing on logistics and vehicle insurance management. This position is designed to enhance customer service by coordinating with transportation partners, managing insurance processes, and supporting maintenance operations. The role requires strong communication and organizational skills to ensure efficient operations and customer satisfaction.

Responsibilities

• Maintain day-to-day relationship with transportation partners
• Schedule storage & transportation requests with applicable vendors
• Coordinate state inspection or vehicle needs when necessary
• Regular communication with drivers & fleet contacts
• Manage insurance onboarding process for new clients
• Maintain relationships with non-Motorlease insurance providers
• Oversee insurance renewal process for client COIs
• Distribute state-specific insurance cards and manage website landing pages for insurance cards
• Identify & validate damage claims for subrogation
• Negotiate with insurance companies to recover damages
• Assist the Services team with maintenance PO calls
• Provide overflow support for other team members
• Assist with process improvement initiatives and identify efficiencies
• Work on various projects and assignments

Requirements

• Bachelor's degree preferred
• Strong communication skills
• Exceptional time management skills
• Effective planning and organizational skills
• Ability to manage multiple tasks while maintaining high quality of work
• Demonstrated ownership and responsibility
• Ability to interact effectively at all levels of the organization
• Strong computer skills including Microsoft Office Suite and CRM/Salesforce experience preferred

Benefits

• Health Benefits
• Paid Time Off
• Retirement plans
• Performance bonus