OPERATIONS COORDINATOR (Junior Administrative Officer) - Range 12 / AMEA

$51,480 - $65,686/Yr

Municipality of Anchorage - Anchorage, AK

Full-time - Entry Level

Anchorage, AK

Administration of Economic Programs

About the position

The Operations Coordinator (Junior Administrative Officer) position at the Municipality of Anchorage is a vital role within the Public Transportation department. This position is responsible for providing comprehensive administrative support to the operations dispatch staff and the department timekeeper. The primary goal is to ensure that bus operator schedules are accurately aligned with the actual hours worked, which is crucial for the efficient functioning of public transportation services. The role involves a variety of tasks that require attention to detail, strong organizational skills, and the ability to work in a fast-paced environment. Key responsibilities include daily documentation and reconciliation of bus operator schedules using dispatch software, preparing weekly schedule uploads, and assisting the operations supervisor and dispatchers. The Operations Coordinator will also maintain records and filing systems for the operations section, coordinate and order necessary operating supplies, and manage incoming phone calls by directing them to the appropriate personnel. Additionally, the coordinator will assist with other administrative tasks as assigned, contributing to the overall efficiency and effectiveness of the operations section. This position is open to the general public as well as current Municipal employees and is represented by the Anchorage Municipal Employee Association (AMEA). The working hours are Monday through Friday from 8:00 a.m. to 5:00 p.m., and the location is at 3600 Dr. Martin Luther King Jr. Avenue. Candidates must meet specific educational and experience qualifications, with a preference for those who have strong multitasking abilities and proficiency in Microsoft Office Suite. The role also emphasizes the importance of good written and verbal communication skills, which are essential for effective interaction within the team and with external stakeholders.

Responsibilities

• Provide administrative support to operations dispatch staff and department timekeeper.
• Document and reconcile bus operator schedules from dispatch software on a daily basis.
• Prepare weekly schedule uploads for bus operators.
• Assist operations supervisor and dispatchers with various tasks.
• Maintain operations section records and filing systems.
• Coordinate and order operating supplies as needed.
• Answer and direct phone calls to appropriate personnel.
• Assist in other administrative operations section tasks as assigned.

Requirements

• High school diploma, GED, or equivalent and four (4) years of experience in scheduling and/or administrative support.
• Associate's degree in Accounting, Business Administration, Computer Information Systems, Finance, or similar discipline and two (2) years of experience in scheduling and/or administrative support.
• Bachelor's degree in Accounting, Business Administration, Computer Information Systems, Finance, or similar discipline and experience in scheduling and/or administrative support.

Nice-to-haves

• Strong multitasking skills
• Ability to work in a fast-paced environment
• Experience with Microsoft Office Suite
• Good written and verbal communication skills

Benefits

• Open to the general public and current Municipal employees
• Preference given to AMEA employees
• Participation in the U.S. Department of Homeland Security E-verify Program
• Conditional appointment based on a satisfactory background check
• Interview preference for veterans with honorable discharge