Operations Coordinator - Lean Improvement

$51,604 - $77,396/Yr

St. Charles Health System - Bend, OR

Full-time - Entry Level

Bend, OR

Professional, Scientific, and Technical Services

About the position

The Operations Coordinator at St. Charles Health System plays a crucial role in supporting the Lean Improvement Office and the Strategic Change Office. This position is responsible for project coordination, administrative support, and managing internal resources and communications. The Operations Coordinator ensures efficient office logistics, including scheduling, correspondence, supply ordering, and data entry, while promoting Lean principles and continuous improvement methodologies.

Responsibilities

• Maintains dashboards, project schedules, issue logs, tasks, org charts, call lists, etc. as requested.
• Coordinates meetings and project schedules/calendars.
• Maintains electronic schedules including coordinating internal and external departmental and project team meetings.
• Develops and publishes agendas and meeting minutes as needed.
• Proactively identifies potential administrative problems and identifies possible solutions, creates documentation, templates, prepares reports and analyzes data to resolve problems.
• Maintains department documentation by using necessary methods and tools.
• Develops tools, templates, process improvement/ Lean techniques for department sponsored efforts.
• Works with directors and managers to create and distribute daily, weekly, and monthly reports as requested.
• Maintains department internal sites with relevant tools and templates.
• Leads knowledge capture upon completion of projects (i.e. identifies learnings, builds/revises templates).
• Supports the execution of a master communications calendar for department communications.
• Supports the development of department specific learning and development efforts.
• Consistently exhibits behavior and communication support skills that demonstrate the commitment to superior customer service, including quality, care and concern with each and every internal and external customer.
• Supports the vision, mission, and values of the organization in all respects.
• Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
• Provides and maintains a safe environment for caregivers, patients, and guests.
• Conducts all activities with the highest standards of professionalism and confidentiality.

Requirements

• Bachelor's degree in healthcare administration, business or other related field (or equivalent professional work experience).
• Minimum three (3) years' experience in administration and support.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 403(b) retirement plan
• Generous Earned Time Off (ETO) plan