Operations Coordinator Medley, FL

Penske Automotive Group - Medley, FL

Full-time

Medley, FL

Truck Transportation

About the position

The Operations Coordinator is responsible for overseeing administrative processes that enhance operational efficiency, customer satisfaction, and profitability within the branch. This role involves providing exceptional customer service and support to both internal and external customers, while assisting the branch financial manager in improving branch performance and profitability.

Responsibilities

• Oversee accounts receivable process and maintain local collection contacts to support centralized function.
• Monitor lease, contract maintenance, and special billing, resolving issues in a timely manner to support customer service and branch profitability.
• Complete Fleet Service activities such as licensing, permitting, and processing citations.
• Track and coordinate asset outside services including unit jacket files and fueling.
• Establish collaborative relationships with Fleet Services to support various fleet operations.
• Perform process analyses in areas such as billing and accounts receivable, recommending solutions to improve profitability.
• Utilize systems like Qlikview or AS400 for problem solving and process improvement.
• Maintain District Personnel Files and complete weekly payroll.
• Assist with projects and tasks assigned by the Branch Financial Manager and District Financial Manager.

Requirements

• High school diploma or equivalent required; degree preferred.
• 2+ years of customer service financial administrative experience.
• Competent written and verbal communication skills.
• Interpersonal and relationship-building skills for collaboration with team members.
• Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to learn quickly and engage in collaborative projects.