Operations Coordinator/Nursing Supervisor - Transfer Center

Ochsner Health - Jefferson, LA

Full-time - Mid Level

Remote - Jefferson, LA

Ambulatory Health Care Services

About the position

The Operations Coordinator/Nursing Supervisor at Ochsner Health is responsible for supervising and providing care to patients within a unit. This role involves evaluating nursing interventions, coordinating care provided by the healthcare team, and serving as a resource for staff in patient care assessment and planning. The position requires collaboration with unit leadership to assess staff performance and facilitate problem resolution, ensuring high-quality patient care and operational success.

Responsibilities

• Organizes, plans, supervises, and provides coordinated patient care within the unit.
• Supervises, develops, and evaluates assigned departmental staff nurses and technicians.
• Promotes the adoption of nursing protocols and clinical practice guidelines to support evidence-based practice.
• Manages conflict on assigned shifts and collaborates with other supervisors and unit leadership if further action is needed.
• Collaborates with patient quality, safety, and experience leadership and promotes patient quality, safety, and experience processes.
• Supports daily clinical operations on the unit by ensuring effective scheduling, staffing, and appropriate clinical supplies and resources are available for patient care.
• Adapts behavior to the specific patient population, including respect for privacy and communication style.
• Performs other related duties as assigned.

Requirements

• Current registered nurse (RN) license in state of practice.
• Basic Life Support (BLS) certification from the American Heart Association.
• 1 year of relevant experience as a registered nurse OR 2 years of experience as an LPN in an acute care setting.
• Proficient in indicators of operational success such as unit productivity, expense management, regulatory requirements, and quality indicators.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills.
• Excellent organizational skills and ability to manage priorities and projects.

Nice-to-haves

• Associate or bachelor's degree in nursing.
• 2 years of relevant experience as a registered nurse.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k retirement plan
• Paid time off
• Continuing education support