Massachusetts General Hospital - Boston, MA
posted 3 months ago
The Operations Coordinator for the Operating Room at Massachusetts General Hospital (MGH) plays a crucial role in ensuring effective communication and operational efficiency within the main Operating Room. This position is designed for individuals who thrive in a fast-paced environment and are committed to providing exceptional customer service. The Operations Coordinator serves as a vital communication link among various stakeholders, including nursing staff, anesthesia personnel, and other departments, ensuring that all operations run smoothly and efficiently. The role requires a high level of professionalism, the ability to prioritize tasks, and the capability to work independently with minimal supervision. In this position, the Operations Coordinator will be responsible for managing communications in a dynamic setting, which includes assisting visitors, maintaining patient confidentiality, and ensuring that all patient belongings are handled according to hospital policies. The coordinator will also be tasked with answering calls promptly, scheduling cases, and maintaining effective communication with all relevant personnel regarding case bookings, changes, and cancellations. This role demands a strong understanding of medical terminology and the ability to navigate various scheduling systems effectively. The Operations Coordinator will also assist in documentation tasks, including transcribing nursing assignments, managing the master schedule of case progression, and ensuring that all necessary individuals are informed of finalized schedules. Attention to detail is critical, as the coordinator will be responsible for verifying blood products and ensuring that all requisition slips are completed accurately. Overall, this position is integral to the operational success of the Operating Room, requiring a blend of customer service skills, communication abilities, and administrative expertise.