Operations Coordinator - P2381-NH2710

$41,600 - $41,600/Yr

Uspack Logistics - Braintree, MA

Part-time - Entry Level

Braintree, MA

Couriers and Messengers

About the position

The Operations Coordinator at USPack Services LLC is an entry-level position responsible for coordinating logistics operations to ensure timely delivery services for clients. This role involves monitoring routes, managing independent contractors, and ensuring compliance with customer requirements. The position emphasizes collaboration, communication, and proactive problem-solving to meet operational goals in a fast-paced environment.

Responsibilities

• Monitor to ensure all routes are covered and IC check-in is complete.
• Create routes according to customer requirements.
• Ensure ICs provide delivery services as accepted and communicate changes to dispatch.
• Monitor dispatch board to ensure customer requested delivery times are met.
• Communicate any delays or problems to the customer and dispatch department.
• Ensure ICs are providing services in the vehicle type requested by the customer.
• Assist ICs with issues they may encounter while under dispatch.
• Assist in arranging for STAT coverage for customers as needed.
• Restructure routes as requested by the customer to ensure on-time execution.
• Complete daily service reports as required by the customer.
• Create and process administrative reports and paperwork as directed.
• Follow up with ICs to ensure their paperwork is up to date.
• Ensure ICs are in uniform with visible ID badge as required by customers.

Requirements

• High school diploma or GED required.
• Valid driver's license and clean, functional vehicle.
• Basic experience with MS Office programs (Outlook, Excel, Word).
• Ability to lift up to 50 pounds on occasion.
• Ability to work effectively in a fast-paced environment.
• Proactive and resourceful with independent judgment to plan and prioritize tasks.

Nice-to-haves

• Six Sigma Green Belt Certification preferred.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• 401(k)
• Paid time off
• Life insurance
• Paid sick time