Voya Financial - New York, NY
posted about 2 months ago
As an Operations Coordinator at Voya Financial, you will play a crucial role in supporting our mission to provide everyone with the opportunity for a better financial future. This position is designed to be a hybrid-office/home role, requiring you to work in the office for the first six months before transitioning to a flexible schedule. Your primary responsibilities will include providing exceptional customer service, processing and reconciling transactions, and ensuring the accuracy of information related to operations functions. You will be the first point of contact for clients, addressing their inquiries and resolving any issues they may encounter in a friendly and efficient manner. In this role, you will be responsible for monitoring accounts and reporting on their accuracy, as well as documenting and summarizing information for your team members. You will also participate in ongoing training and professional development to enhance your skills and knowledge in the financial services industry. Your ability to work independently and collaboratively within a team will be essential to your success in this position. Voya Financial is committed to fostering a diverse and inclusive work environment where all employees feel valued and empowered to bring their whole selves to work. We believe that our differences enrich our culture and enhance our ability to serve our clients and communities effectively. If you are ready to join a company with a strong purpose and a winning culture, we encourage you to apply for this exciting opportunity.