Operations Coordinator, School of Education - Bakersfield

$50,773 - $54,829/Yr

Point Loma Nazarene University - Bakersfield, CA

Full-time - Mid Level

Bakersfield, CA

Educational Services

About the position

Point Loma Nazarene University (PLNU) is seeking a dedicated individual to join our team under the direction of the Director of Operations. This position is crucial for providing oversight and direction for the School of Education (SOE) processes and policies, ensuring adherence to all established procedures. The successful candidate will analyze and interpret data to enhance operational efficiencies and act as a liaison between various university offices, including Records, Undergraduate and Graduate Admissions, the Business Office, and Institutional Research. This role is designed for a full-time commitment and offers a salary range of $24.41 - $26.36 per hour, classified as a Career Track - Professional, Job Level - 2. The responsibilities of this position include ensuring candidate support and retention by continuously reviewing policies and procedures to identify opportunities for improvement. The candidate will serve as the communication liaison for operational procedures between the Main Campus and other SOE centers, facilitating collaboration and refining policies and processes as necessary. Additionally, the role involves developing and managing academic probation and student concern policies in line with university standards, coordinating changes to programs and handbooks, and managing policies for exceptions and acceptances for students. The successful candidate will also be responsible for tracking and reporting center statistics, assisting with budget development, and conducting data analysis for program reviews and accreditation efforts. This includes preparing management reports, ensuring compliance with university policies, and maintaining historical documentation of budgetary issues. The role requires collaboration with program staff and faculty to develop timelines for activities and projects, as well as monitoring the efficiency of office procedures and record-keeping. Other duties may be assigned by the Director of Operations as needed.

Responsibilities

• Ensure operating efficiencies by reviewing policies and procedures for continuous improvement.
• Serve as SOE communication liaison for operational procedures between Main Campus and other SOE centers.
• Facilitate collaboration and participate in implementing or refining policies and processes.
• Develop and manage academic probation and student concern policies in accordance with university standards.
• Review and coordinate changes to programs, catalog, and handbooks in collaboration with other university departments.
• Establish protocols for communicating changes to programs and policies.
• Manage policies and procedures for exceptions, acceptances, and denials for students.
• Track and report center statistics to the Director of Operations.
• Assist the Director of Operations with various administrative functions, including budget development and course enrollment tracking.
• Provide analysis of monthly financial reports and adjust financials as needed.
• Conduct data analysis for program reviews and accreditation efforts.
• Prepare management and accountability reports.
• Assist with long-range budget planning and ensure compliance with university policies.
• Develop and maintain historical documentation of budget and financial issues.
• Collaborate with staff and faculty in the development and preparation of reports.
• Develop timelines for activities and projects concerning unit data and budgeting.
• Assist with the orientation of administrative staff on budgetary issues and administrative data systems.
• Monitor and contribute to the overall efficiency of office procedures and record keeping.

Requirements

• Commitment to the Christian Mission and purpose of PLNU, integrating faith and learning.
• A master's degree in a related field is preferred or five years of increased administrative oversight/office management in a higher education setting.
• Demonstrated leadership and management experience in a complex organization.
• Proven ability to apply management principles, lead staff, organize and set priorities, and establish unit goals and outcomes.
• Knowledge and skills in the management of budgets, personnel, and facilities.
• Demonstrated skills in selecting, supervising, training, motivating, and evaluating staff.
• Knowledge of academic and professional programs in the university.
• Ability to communicate effectively with a diverse Christian campus community and external stakeholders.
• Knowledge of best practices in education graduate program policies and procedures.
• Commitment to interdisciplinary collaboration and shared governance.
• Evidence of Christian commitment and active church involvement.

Nice-to-haves

• Experience in higher education administration.
• Familiarity with university policies and procedures.
• Skills in data analysis and reporting.
• Ability to work collaboratively across departments.

Benefits

• Health insurance
• Dental insurance
• Tuition benefits for employees and dependents
• Competitive retirement matching
• Vacation and sick time
• 15 paid holidays per year
• Opportunities to engage with the community
• Staff chapel
• Robust wellness program