thyssenkrupp - Tallahassee, FL
posted 2 months ago
TK Elevator is currently seeking an experienced Operations Coordinator - Service/Repair in Tallahassee, FL. This role is crucial for performing all administrative duties associated with the service operations department, ensuring that the department functions efficiently and cost-effectively. The Operations Coordinator will be responsible for a variety of tasks that support the service operations, including maintaining the Install Base, creating safety inspection tickets, and updating on-call lists. Daily communication with Dispatch is essential, as the coordinator will send detailed notifications and check technicians in and out, providing necessary information to Dispatch and supervisors. In addition to these responsibilities, the Operations Coordinator will provide status updates to National Accounts and customers regarding open work orders and completed callbacks. The role also involves updating evening tickets with monthly work order numbers and acting as a liaison between branch operations and regional dispatch. This includes maintaining shared calendars for dispatch, tracking Operations systems, and conducting tool audits. The coordinator will assist mechanics with information technology downloads and ordering necessary tools and brochures. The position requires the coordinator to manage various administrative tasks, such as completing manual payroll entry forms, creating parts requisitions, and reviewing reports related to un-received invoices. The Operations Coordinator will also perform research for the Service Manager, compile data for legal documentation, and prepare special reports for high-profile customers. Overall, this role is integral to the smooth operation of the service department, requiring strong organizational skills and attention to detail.