Unclassified - Rio Grande City, TX
posted 2 months ago
The Operations Coordinator at AVANCE-RIO GRANDE VALLEY INC will play a crucial role in overseeing the organization's comprehensive insurance and risk management program. This position is responsible for assessing and identifying risks that could potentially impede the reputation, safety, security, or financial success of the organization. The Operations Coordinator will work closely with various departments to identify, evaluate, and minimize the organization's exposure to loss or damage to physical assets, fidelity losses, and losses arising from liability claims. This role involves facilitating communications with claims adjusters, conducting claims reviews, and managing investigations related to risk management. Additionally, the Operations Coordinator will plan and coordinate with the Director of Operations to implement an organization-wide safety plan. In this role, the Operations Coordinator will collaborate with cross-functional teams, including Finance, IT, Operations, Support Services, and Programs, to draft and present risk reports and proposals to executive leadership and senior staff. Establishing policies and procedures to identify and address risks in the organization's services and departments is a key responsibility. The Operations Coordinator will also ensure data integrity in processing tasks within the HRIS and other organizational systems, compiling and analyzing data to recommend policies regarding property and liability insurance, workers' compensation, and compliance with the Americans with Disabilities Act (ADA). Representing the organization at meetings with public agencies, insurance companies, and risk services firms is also part of the role. The Operations Coordinator will conduct risk assessments by collecting and analyzing documentation, statistics, reports, and market trends. This includes reviewing and assessing risk management policies and protocols, making recommendations, and implementing modifications and improvements. The role requires recommending and implementing risk management solutions such as insurance, safety and security policies, business continuity plans, and recovery measures. The Operations Coordinator will also analyze alternatives and treat identifiable risks using appropriate risk control and budgeting methods, obtain certificates of insurance to protect organizational assets, and assist with managing claims to achieve quality results. Providing support, education, and training to staff to build risk awareness within the organization is essential. In terms of safety and workers' compensation, the Operations Coordinator will coordinate the organization's employee safety program, build relationships with chapter locations and HQ departments, and participate in inspections and reviews of operations and facilities for risk management provisions. The role involves ensuring compliance with OSHA regulations, monitoring OSHA files, and reviewing organizational safety plans for improvement. The Operations Coordinator will also investigate and analyze accidents involving injured employees, conduct recurring Workers Compensation Sites Assessment inspections, and establish records and procedures for reporting and handling claims. This position requires close collaboration with HR to conduct return-to-work and light duty programs, resolve worker's compensation claims, and work closely with insurance adjusters and organizational attorneys as needed.