Operations Coordinator SW Campus FT Nights

Memorial Hermann - Houston, TX

Full-time - Mid Level

Houston, TX

Hospitals

About the position

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. The Operations Coordinator is responsible for the Respiratory care clinical leadership and management of the selected service lines, including program development, performance improvement activities, clinical quality monitoring and ensuring positive physician relationships. This position is responsible for recommending therapeutic and diagnostic procedures for patients with respiratory disorders, including patients in adult and/or pediatric/neonatal critical care units. The Operations Coordinator functions as a resource to staff and is actively involved in department operations. The role requires effective communication skills and the ability to supervise the daily operations and staff of the Respiratory Care department. The Operations Coordinator provides leadership in the absence of the department director or manager, ensuring the flow of communication between staff and department leadership. This position also assists with maintaining department supplies and equipment, preparing the department schedule, and ensuring appropriate staffing. The Operations Coordinator monitors staff performance, assists with re-direction and education, and mentors lesser experienced practitioners. Additionally, the role involves developing, implementing, and managing new programs/policies, refining existing programs/policies to ensure optimal patient outcomes, and providing expert respiratory advice and recommendations to physicians and other staff for populations served.

Responsibilities

• Supervise the daily operations and staff of the Respiratory Care department.
• Provide leadership in the absence of the department director or manager.
• Ensure flow of communication between staff and department leadership.
• Assist with maintaining department supplies and equipment.
• Assist with preparing the department schedule and ensure appropriate staffing.
• Prepare and distribute shift assignments.
• Monitor staff performance and assist with re-direction and education.
• Mentor, lead, and train lesser experienced practitioners.
• Assist in developing, implementing, and managing new programs/policies.
• Refine existing programs/policies to ensure optimal patient outcomes.
• Monitor and manage the clinical quality for selected services, identifying areas for improvement and implementing solutions.
• Provide expert respiratory advice and recommendations to physicians and other staff for populations served.
• Perform duties in a manner to promote quality, patient care and customer service, while promoting patient safety and cost efficiency.
• Perform Respiratory Care quality assurance problem-solving and take appropriate action.
• Execute new product and equipment evaluation process; participate in the evaluation of new equipment.
• Communicate effectively with professional colleagues; manage time effectively; document appropriately in the electronic medical record and complete all required documentation accurately.
• Consider the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.
• Ensure safe care to patients, staff and visitors; adhere to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promote individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; support department-based goals which contribute to the success of the organization; serve as preceptor, mentor and resource to less experienced staff.
• Demonstrate commitment to caring for every member of our community by creating compassionate and personalized experiences.
• Model Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

Requirements

• Graduate of an accredited School of Respiratory Care, required; Bachelor's degree preferred.
• Current State of Texas RCP license.
• Registered Respiratory Therapist.
• Certified in Basic Life Support.
• Minimum of five (5) years of experience with five (5) years of critical care experience.
• Effective oral and written communication skills.

Nice-to-haves

• Additional specialty certification from the NBRC, preferred.