Unclassified - Santa Fe, NM

posted 22 days ago

Full-time - Mid Level
Santa Fe, NM

About the position

The Operations Coordinator will play a crucial role in supporting the daily operations of a thriving Vacation Rental and Property Management company in Santa Fe, NM. This position requires a highly organized and detail-oriented individual who can manage internal and external communications, oversee software management, and perform various administrative tasks to ensure smooth operations.

Responsibilities

  • Coordinate and manage internal correspondence among team members
  • Maintain and update company databases and filing systems
  • Serve as the primary point of contact for guests and owners, addressing inquiries and resolving issues
  • Manage communication with vendors, contractors, and service providers
  • Handle booking confirmations, check-in/check-out procedures, and guest feedback
  • Utilize various software platforms to manage day-to-day business operations
  • Update and maintain property listings across multiple vacation rental platforms
  • Manage office supplies inventory
  • Perform other administrative duties as assigned
  • Support the operations team in the field as needed

Requirements

  • 2+ years of experience in an administrative role, preferably in hospitality or property management
  • Exceptional verbal and written communication skills
  • Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Basic understanding of website content management systems
  • Comfort with cloud-based file storage and sharing platforms (e.g., Sharepoint, Dropbox)
  • Ability to quickly learn and adapt to new software systems
  • Experience with property management software and vacation rental platforms is a plus
  • Ability to multitask and prioritize in a fast-paced environment
  • Excellent customer service skills and professional demeanor
  • Strong attention to detail and problem-solving abilities
  • Strong math skills required
  • Bookkeeping experience preferred

Nice-to-haves

  • Experience with property management software and vacation rental platforms

Benefits

  • Competitive compensation of $25-$35/hr
  • Opportunity to grow with a dynamic company
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