Operations Coordinator Wanted for Thriving Vacation Rental Company

$52,000 - $72,800/Yr

Unclassified - Santa Fe, NM

Full-time - Mid Level

Santa Fe, NM

About the position

The Operations Coordinator will play a crucial role in supporting the daily operations of a thriving Vacation Rental and Property Management company in Santa Fe, NM. This position requires a highly organized and detail-oriented individual who can manage internal and external communications, oversee software management, and perform various administrative tasks to ensure smooth operations.

Responsibilities

• Coordinate and manage internal correspondence among team members
• Maintain and update company databases and filing systems
• Serve as the primary point of contact for guests and owners, addressing inquiries and resolving issues
• Manage communication with vendors, contractors, and service providers
• Handle booking confirmations, check-in/check-out procedures, and guest feedback
• Utilize various software platforms to manage day-to-day business operations
• Update and maintain property listings across multiple vacation rental platforms
• Manage office supplies inventory
• Perform other administrative duties as assigned
• Support the operations team in the field as needed

Requirements

• 2+ years of experience in an administrative role, preferably in hospitality or property management
• Exceptional verbal and written communication skills
• Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Basic understanding of website content management systems
• Comfort with cloud-based file storage and sharing platforms (e.g., Sharepoint, Dropbox)
• Ability to quickly learn and adapt to new software systems
• Experience with property management software and vacation rental platforms is a plus
• Ability to multitask and prioritize in a fast-paced environment
• Excellent customer service skills and professional demeanor
• Strong attention to detail and problem-solving abilities
• Strong math skills required
• Bookkeeping experience preferred

Nice-to-haves

• Experience with property management software and vacation rental platforms

Benefits

• Competitive compensation of $25-$35/hr
• Opportunity to grow with a dynamic company