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AppleOne - Overland Park, KS
posted 3 months ago
Full-time
Overland Park, KS
Administrative and Support Services
About the position
The Operations Coordinator role is essential in supporting three operational profit centers: Group Transportation Services, Event Services, and Chauffeured Services. This position focuses on providing exceptional day-to-day support, ensuring client satisfaction, and managing various operational tasks to facilitate seamless service delivery.
Responsibilities
- Provide exceptional day-to-day support across all operational areas, ensuring professionalism and client satisfaction.
- Consult with clients to define program requirements and deliver tailored service proposals.
- Maintain ongoing communication with clients to keep details accurate and up-to-date.
- Respond to RFPs, source vendors, and develop customized costing analyses to meet specific program needs.
- Conduct site visits and prepare detailed pre-program briefings for internal teams and external vendors.
- Manage client invoicing and maintain a comprehensive CRM database.
- Contribute to project management processes and monitor industry trends.
Requirements
- Strong organizational and communication skills.
- Creative problem-solving abilities.
- Some sales experience is a plus.
- Experience in client-facing roles, event management, or related fields.
Benefits
- Major medical insurance
- Dental insurance
- Vision insurance
- 401k plan
- Statutory sick pay where required
