Operations Coordinator

AppleOne - Overland Park, KS

Full-time

Overland Park, KS

Administrative and Support Services

About the position

The Operations Coordinator role is essential in supporting three operational profit centers: Group Transportation Services, Event Services, and Chauffeured Services. This position focuses on providing exceptional day-to-day support, ensuring client satisfaction, and managing various operational tasks to facilitate seamless service delivery.

Responsibilities

• Provide exceptional day-to-day support across all operational areas, ensuring professionalism and client satisfaction.
• Consult with clients to define program requirements and deliver tailored service proposals.
• Maintain ongoing communication with clients to keep details accurate and up-to-date.
• Respond to RFPs, source vendors, and develop customized costing analyses to meet specific program needs.
• Conduct site visits and prepare detailed pre-program briefings for internal teams and external vendors.
• Manage client invoicing and maintain a comprehensive CRM database.
• Contribute to project management processes and monitor industry trends.

Requirements

• Strong organizational and communication skills.
• Creative problem-solving abilities.
• Some sales experience is a plus.
• Experience in client-facing roles, event management, or related fields.

Benefits

• Major medical insurance
• Dental insurance
• Vision insurance
• 401k plan
• Statutory sick pay where required