Operations Coordinator

Penske Automotive Group - Las Vegas, NV

Full-time

Las Vegas, NV

Truck Transportation

About the position

The Operations Coordinator is responsible for overseeing administrative processes that enhance operational efficiency, customer satisfaction, and profitability within the branch. This role involves providing exceptional customer service and support to both internal and external clients, while also assisting the branch financial manager in improving branch performance and profitability.

Responsibilities

• Oversee the accounts receivable process and maintain local collection contacts to support centralized functions.
• Monitor lease, contract maintenance, and special billing on a weekly and monthly basis, resolving issues promptly.
• Complete fleet service activities including licensing, permitting, and managing in/out service vehicles.
• Track and coordinate asset outside services such as unit jacket files, wash sheets, and fueling.
• Establish collaborative relationships with Fleet Services to support licensing, permitting, and citations.
• Perform process analyses and reviews in billing, credit memos, and accounts receivable, recommending solutions to profitability risks.
• Maintain district personnel files, complete weekly payroll, and process new hire paperwork.

Requirements

• High school diploma or equivalent required; degree preferred.
• 2+ years of experience in customer service and financial administrative roles.
• Strong interpersonal and relationship-building skills for collaboration with team members.
• Competent written and verbal communication skills.
• Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint.

Nice-to-haves

• Agile and quick learner who enjoys collaborative projects and continuous education.