Empowerme Wellness - Phoenix, AZ
posted 2 months ago
EmpowerMe Wellness is a tech-enabled, multi-service healthcare organization dedicated to enhancing the lives of seniors through integrated on-site therapy, pharmacy services, and primary care. As the Operations Coordinator, you will play a crucial role in supporting the Area Director of Operations by providing administrative oversight in senior living communities. Your responsibilities will include optimizing therapists' schedules, assisting with the intake process for new residents, and ensuring comprehensive interactions with residents, families, and staff. The ideal candidate will be highly organized, detail-oriented, and capable of multitasking to enhance operational effectiveness and quality of care within the community. In this role, you will support the intake process by guiding clinic directions to ensure the completion of necessary documentation and obtaining consent from residents or their Power of Attorney. You will also be responsible for submitting orders to physicians, ensuring evaluations are completed, and assisting in obtaining required therapy documents. Additionally, you will review under hours reports and coordinate therapists' schedules to optimize efficiency, while also supporting new team members on their first day. Your responsibilities will extend to identifying therapy needs through various reports and maintaining a weekly on-site presence in communities to build relationships with team members, residents, and community partners. You will review operational reports, follow up on outstanding items, and serve as an interim clinic director when necessary. This position requires exceptional communication skills, a passion for working with older adults, and the ability to remain calm in stressful situations while managing multiple tasks effectively.