Operations Coordinator

$47,840 - $52,000/Yr

Cityteam Ministries - San Jose, CA

Part-time - Entry Level

San Jose, CA

Social Assistance

About the position

CityTeam is a Christian non-profit organization dedicated to supporting communities by addressing immediate needs and enabling lasting solutions for individuals struggling with poverty, homelessness, and addiction. The Operations Coordinator for the San Jose Women's Programs plays a crucial role in providing structure, accountability, stability, and hope for women in the residential program. This position is not just a job; it is a calling to serve and uplift those in need. The Operations Coordinator will be responsible for a variety of physical and administrative tasks that are essential to the smooth operation of the program. The role includes driving clients to appointments, picking up food and supplies, and maintaining cleanliness and organization within the residential setting. Administrative duties such as answering phones, copying, filing, shredding, and organizing are also part of the job. The environment is dynamic and often unpredictable, requiring the Operations Coordinator to be adaptable, handle surprises with grace, and manage conflicts in a Christ-like manner. Working cooperatively with others and maintaining a focus on safety and supervision are paramount. This part-time, non-exempt position is wrapped in a Christian environment that values teamwork, accountability, humility, innovation, and joy.

Responsibilities

• Execute administrative and operational tasks such as copying, filing, printing, shredding, and organizing with guidance from the Program Manager.
• Perform light reception duties including answering phones and completing phone screens.
• Drive clients to their appointments and classes, ensuring all vehicles are maintained, including cleanliness and gas levels.
• Prepare rooms for new clients entering the program or exiting.
• Conduct general cleaning and housekeeping tasks, including light cleaning and managing the chores schedule.
• Assist with kitchen duties such as meal preparation, cooking, and clean-up.
• Make regular trips to CityTeam headquarters for mail pick-up and drop-off, sorting and distributing client mail.
• Manage food bank ordering and pick-up, and make frequent trips to the CityTeam Warehouse for supplies.
• Accept, sort, and distribute donations, keeping the Grace Shop and Maternity Closet clean and organized.
• Complete other duties as assigned by the Program Manager.

Requirements

• High School Diploma or GED.
• Must have a compatible theology on major issues of CityTeam's Statement of Faith.
• Commitment to serving God and the Body of Christ.
• Teachable spirit and commitment to team participation.
• Familiarity with CityTeam, DMM, and addiction recovery principles.
• Good interpersonal skills with the ability to communicate with people from diverse backgrounds.
• Proven skills in motivating people, setting goals, and commitment to getting the job done.
• Valid California driver's license with no more than two points and no DUI-related incidents in the past ten years.

Nice-to-haves

• Bilingual language skills (English/Spanish/Vietnamese/Cambodian).
• Good written communication skills, with experience writing court reports and/or assessments.
• Computer literacy and proficiency with Microsoft Office Suite.