Operations Coordinator

$43,680 - $43,680/Yr

Unclassified - Orange Park, FL

Full-time - Mid Level

Orange Park, FL

About the position

The Operations Coordinator at Hot Spring Spas by Spas Etc. is a full-time position dedicated to the organization and operation of the Service Department. This role requires an experienced and motivated individual with excellent customer service skills and a minimum of 5 years of operations experience. The position operates from Tuesday to Saturday, 9 AM to 5 PM, and involves a variety of responsibilities aimed at ensuring smooth operations within the department. The ideal candidate will be responsible for drafting correspondences and other formal documents, planning, scheduling, and routing appointments, greeting and assisting onsite customers, and answering inbound telephone calls. Additionally, the Operations Coordinator will utilize and operate organized filing systems and perform all other office tasks as needed, including assisting with overflow sales. This role is crucial for maintaining the efficiency and effectiveness of the Service Department, ensuring that customer needs are met promptly and professionally.

Responsibilities

• Draft correspondences and other formal documents
• Plan, schedule and route appointments
• Greet and assist onsite customers
• Answer inbound telephone calls
• Utilize and operate organized filing systems
• Perform all other office tasks
• Assist with overflow sales

Requirements

• Minimum of 5 years operations experience
• Previous experience in office administration or related fields
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Strong attention to detail
• Strong organizational skills
• Sales experience is preferred

Benefits

• 401(k)
• Paid time off