Operations Coordinator

McGrath RentCorp - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

Rental and Leasing Services

About the position

As an Operations Coordinator at Mobile Modular, you will play a crucial role in the coordination of the delivery, installation, and removal of modular buildings. This position requires a highly motivated individual who can effectively collaborate with internal partners, vendors, and customers to ensure that all operations run smoothly. You will be responsible for performing a variety of administrative tasks that support both the Sales and Operations departments, making your role integral to the success of the company. In your daily activities, you will work closely with sales representatives, vendor partners, project managers, and other coordinators. Your primary focus will be to meet the expectations and requirements of both internal and external customers. This involves obtaining customer information and utilizing it to ensure the timely execution of projects. You will also be tasked with providing timely information to all stakeholders, ensuring that everyone has the necessary details to perform their jobs effectively. Communication is key in this role, as you will need to interface with vendors, contractors, architects, and customers in a clear and professional manner, both in writing and verbally. You will be expected to use various systems and tools to manage each project to completion while adhering to company policies and procedures. Additionally, you will need to negotiate skillfully with customers and vendors, resolving any differences effectively while maintaining strong relationships. This position is ideal for someone who enjoys working hard, is action-oriented, and possesses a strong drive to finish tasks efficiently. You should be adaptable and able to learn quickly, navigating new situations with ease. Composure under pressure is essential, as you will need to handle stress and unexpected challenges without losing focus. Building effective peer relationships and fostering collaboration will be vital to your success in this role.

Responsibilities

• Coordinate the delivery, installation, and removal of modular buildings with internal partners, vendors, and customers.
• Collaborate with sales representatives, vendor partners, project managers, and coordinators to meet customer expectations.
• Obtain customer information to ensure timely execution of projects.
• Provide timely information to stakeholders to facilitate their work.
• Communicate clearly and professionally with vendors, contractors, architects, and customers.
• Utilize systems and tools effectively to manage projects to completion while adhering to company policies.
• Negotiate with customers and vendors to resolve differences and maintain relationships.

Requirements

• 3+ years of experience working in a professional business environment required.
• Excellent verbal and written communication skills in a business context.
• Proficiency in MS Excel, Outlook, and Word required.
• Prior logistics experience is a plus.
• Knowledge of construction terms preferred.
• Ability to work under pressure and handle stress effectively.
• Strong problem-solving skills and ability to create effective peer relationships.

Nice-to-haves

• Experience in the modular building industry.
• Familiarity with project management tools and software.

Benefits

• 401(k) Retirement Plan with Company Match.
• Company Paid Life Insurance.
• DailyPay, HSA, FSA, EAP, and Pet Insurance.
• 10.5 company-paid holidays plus 1 floating holiday.
• Resources for wellness topics like nutrition, exercise, and emotional health.