Operations Coordinator

The Partnership For Inner City Education - New York, NY

Full-time - Entry Level

New York, NY

1,001-5,000 employees

About the position

Partnership Schools is seeking an Operations Coordinator (OC) to join our team in Cleveland, Ohio. This pivotal role is essential to the smooth functioning of our urban Catholic schools, which serve over 3,300 students. The OC will report directly to the Business & Operations Manager and will work closely with school Principals, providing support across various operational functions. The ideal candidate will be passionate about the mission of Partnership Schools and eager to learn about the inner workings of Catholic education. This position offers a unique opportunity to develop skills in school operations and data administration while contributing to a vibrant school community. The Operations Coordinator will play a critical role in managing the daily operations of the school, ensuring that all aspects of the school day run smoothly. This includes overseeing logistics for school events, managing financial processes, and maintaining effective communication with families and staff. The OC will be responsible for implementing policies and procedures that foster a safe and welcoming learning environment. Additionally, the role involves actively engaging with parents and the community to promote the school and enhance student enrollment. In the finance and systems management aspect of the role, the OC will support the financial health of Partnership Schools Cleveland by tracking accounts payable and receivable, processing invoices, and managing student information systems. The OC will also assist with student enrollment and scholarship management, ensuring accurate data entry and compliance with reporting mandates. This position requires a proactive approach, strong organizational skills, and a commitment to customer service, as the OC will be the first point of contact for many families and stakeholders.

Responsibilities

• Manage projects across various departments to ensure a safe and warm learning environment for students
• Actively implement policies and procedures within the school community
• Market the school in various ways and leverage the parent community to promote the school
• Proactively plan and execute parent engagement events
• Skillfully execute logistics, including overseeing school-based event planning and purchasing
• Assist in all parts of the school day as needed
• Support financial health by tracking and managing accounts payable and receivable
• Assist Operations Manager in tracking scholarship applications, submissions, and payments
• Process invoices, prepare payments, and reconcile deposits
• Assist with student enrollment, registration, scholarships, and student records
• Manage student information systems and ensure clear, correct data entry
• Build relationships and engage every member of the school community
• Maintain a positive customer service environment and resolve conflicts
• Promote student re-enrollment with families
• Coordinate with Operational Leader and Principal in routine reporting and compliance mandates
• Support with coordination of MAP testing
• Support with coordination and inventory of curriculum & purchasing
• Perform other student supervision duties as needed (e.g., lunch, bus, or recess duty)

Requirements

• Bachelor's degree
• Customer service experience
• Strong experience with technology systems and Google platforms
• Experience in managing databases
• School-based experience highly preferred
• Ability to work under pressure and self-manage
• Whatever-it-takes attitude