Operations Coordinator

$49,870 - $55,411/Yr

St. David's Center For Child & Family Development - Minnetonka, MN

Full-time - Entry Level

Minnetonka, MN

Social Assistance

About the position

The Operations Coordinator at St. David's Center for Child & Family Development is responsible for providing a wide range of customer care and operational support. This role focuses on maintaining a safe and organized environment for clients and staff, managing supplies and equipment, and assisting in crisis management. The position emphasizes inclusivity and employee wellness, offering a collaborative work environment with flexible scheduling.

Responsibilities

• Provide operational and administrative support within St. David's Center.
• Maintain and organize safe, clean, and orderly waiting and treatment spaces.
• Procure and maintain program supplies and equipment, including cleaning and replacement.
• Order and prepare food programs as applicable.
• Support crisis management and act as backup for security.
• Check treatment rooms daily to reorganize and tidy therapy areas for treatment.
• Monitor inventory and ordering schedule, restocking Supply Hubs as needed.
• Manage program equipment and supplies procurement, stocking, repairs, and returns.
• Respond to requests and needs from clients, visitors, and staff, providing exceptional customer service.
• Occasionally cover security receptionist and front desk duties.

Requirements

• High school diploma or GED.
• 3-5 years of experience in an administrative and/or operational role, preferably in a clinic or education setting.
• Experience with preschool and school-age children with special needs.
• Crisis management and de-escalation experience preferred.
• Familiarity with Microsoft software applications (Outlook, Word, Excel).
• Understanding of operational processes related to client/customer experience.

Nice-to-haves

• Experience in clinic administrative roles.
• Knowledge of health cleanliness standards and licensing agency requirements.

Benefits

• Health savings account
• Paid holidays
• Health insurance
• Dental insurance
• Flexible spending account
• Paid time off
• Loan forgiveness
• Flexible schedule
• Childcare discount