Operations Coordinator

$79,000 - $88,000/Yr

Penske Automotive Group - West Sacramento, CA

Full-time - Mid Level

West Sacramento, CA

Truck Transportation

About the position

The Fleet Maintenance Supervisor at Penske in West Sacramento is responsible for overseeing the maintenance operations of fleet vehicles, ensuring high-quality service and customer satisfaction. This role involves managing a team of diesel technicians, coordinating vehicle repairs, and maintaining a safe and efficient working environment. The supervisor will also play a key role in hiring, training, and developing technicians to meet operational goals and customer expectations.

Responsibilities

• Prioritize and assign work to meet customers' needs
• Ensure quality, compliance, and safety of Penske's assets
• Control repair, inventory, and labor costs
• Meet and exceed customer satisfaction
• Coach and mentor technicians and CSRs
• Monitor associate work levels
• Facility management, assuring a clean and safe working environment
• Other duties and tasks as required by supervisor

Requirements

• 3-5 years fleet maintenance management experience preferred
• At least 3 years of team management in an environment with strong operational metrics
• High School Diploma or equivalent required
• Associates or Tech School degree preferred
• Strong customer service and organizational skills required
• Valid Driver's License required
• Proficiency with computers including Microsoft Office and web based applications preferred

Nice-to-haves

• Experience in a fast-paced and high-energy environment
• Knowledge of DOT, OSHA, and safety maintenance policies

Benefits

• Medical and dental insurance
• Prescription drug card
• 401K and pension plans
• Flexible dependent care and medical spending accounts
• Spouse and child life insurance
• Employee referral bonus
• Discounts with Penske partners