Operations Coordinator

Delgado Community College - New Orleans, LA

Full-time

New Orleans, LA

Educational Services

About the position

The Operations Coordinator is responsible for overseeing the daily functions of the program office within the Adult Education department at Delgado Community College. This role involves coordinating office operations, managing data systems, and facilitating communication between various departments to ensure smooth program delivery. The coordinator will also handle event management and support the onboarding process for new staff, while maintaining compliance with state and federal regulations.

Responsibilities

• Coordinate day-to-day functions of the program office, including student check-ins and scheduling.
• Communicate with facilities managers to ensure classrooms and offices are ready for learning.
• Manage purchase requests and maintain an inventory of program resources.
• Provide orientation to new hires on communication applications and databases.
• Triage student queries and maintain an internal calendar of events.
• Maintain professional development files for staff and instructors.
• Liaise between program and college offices such as HR and Facilities.
• Revise forms and update the Program Handbook as needed.
• Maintain and update filing systems for student and program records.
• Support the new hire process and correspond with Human Resources.
• Ensure the program directory is up to date and assist with registration for underage students.
• Manage student information system (SIS) and coordinate database development.
• Oversee database projects and maintain reporting requirements for grants.
• Assist the academics team in analyzing assessment data and track student participation.
• Coordinate with teams to generate reports and communicate departmental work internally and externally.
• Assess staffing needs and manage direct reports in Operations Team tasks.
• Plan and manage program appointments, meetings, and events.

Requirements

• Bachelor's degree in a relevant field.
• 2 years of experience in office management.

Nice-to-haves

• Master's Degree in Business or Education.
• 5 years of experience in office management for an education provider.

Benefits

• Support for improved employment opportunities for individuals with disabilities.