Operations Coordinator

$60,000 - $65,000/Yr

Freedom Property - Southington, CT

Full-time - Entry Level

Southington, CT

Real Estate

About the position

The Operations Coordinator at Freedom Property LLC is responsible for providing comprehensive administrative support to the CEO and COO, managing schedules, and facilitating real estate transactions. This role requires a proactive individual who can handle various operational tasks, maintain communication with clients and stakeholders, and ensure smooth project management within a fast-paced real estate investment environment.

Responsibilities

• Provide administrative support to the CEO/COO with daily tasks and manage all calendars/meeting schedules.
• Act as gatekeeper for CEO/COO schedules and their time.
• Effectively and professionally answer and timely return calls, emails, and mail communications both internally and externally.
• Manage transaction processes and documentation for real estate transactions.
• Open mail, pay bills, and file paperwork, classifying expenses and working with bookkeepers.
• Manage subscription accounts, insurance, and office supplies.
• Assist in hiring/recruiting as needed.
• Manage all utilities for office and properties.
• Order appliances for rehab projects as needed.
• Schedule contractors to complete work needed at projects.
• Inspect and walkthrough properties before, during, and after projects to track progress.
• Work closely with sellers, buyers, and title agents to coordinate all real estate transactions from beginning to end.
• Initiate and review title searches with title companies.
• Use CRM (Podio) daily to update files and stay on task until deals are closed.
• Schedule photos, inspections, and any other walkthroughs, meetings, and appointments with sellers, buyers, title agents, mobile notaries, property runners, etc.
• Assist in negotiating/overcoming property liens and other title roadblocks.
• Maintain rental spreadsheets and track all utilities to ensure bills are being paid by tenants.
• Manage marketing rentals on platforms such as Zillow, Craigslist, and marketplace.
• Ensure all rentals are rented, marketed appropriately, and leased.
• Manage filing processes for each property, including taxes and water bills.
• Manage contractors and tenant requests in a timely manner using rental management software.
• Attend business meetings and trainings as required.
• Perform other administrative tasks and special projects as assigned.

Requirements

• High school diploma required; Bachelor's degree preferred.
• 2+ years of phone or call center experience preferred.
• Highly organized with the ability to follow processes and great communication skills.
• Technology-driven with the ability to learn quickly.
• Strong working knowledge of Google Docs and MS Office including Word, Excel, Outlook, and PowerPoint.
• Must have business and/or sales experience with a proven track record.
• Outstanding written, grammar, and verbal communication skills.
• Excellent problem-solving and planning skills.
• Self-motivated and results-driven with a proven ability to succeed.

Nice-to-haves

• Experience in customer service and real estate administration preferred.
• Ability to connect with a variety of personalities.
• Research and development skills to improve processes.
• Strong relationship management skills.

Benefits

• Health insurance
• Paid time off