Operations Coordinator

$44,000 - $47,000/Yr

Chicago Shakespeare Theater - Chicago, IL

Full-time - Entry Level

Chicago, IL

Performing Arts, Spectator Sports, and Related Industries

About the position

The Operations Coordinator at Chicago Shakespeare Theater is responsible for providing administrative support to the theater's operations, which includes maintenance, custodial services, front of house management, and special events. This role involves interaction with the public, theater staff, artists, and service providers, ensuring smooth operational processes and effective communication across departments.

Responsibilities

• Assist in the organization and implementation of department initiatives and process improvements.
• Facilitate communication between operations staff members.
• Provide administrative support such as taking meeting minutes, scheduling, distributing documents, and processing facilities requests.
• Communicate with contractors for work proposals, service appointments, product research, and additional needs for the theater.
• Perform regular building inspections to observe site conditions, note deficiencies, and report issues to the Operations team and Navy Pier staff.
• Provide schedules with hours and assignments for the custodial staff according to building activity.
• Communicate across all departments to coordinate activities and resolve issues related to building operations.
• Manage space calendars for the theater's performance, rehearsal, event, and meeting spaces.
• Communicate special event information to support staff.
• Create and distribute performance calendars and monthly energy usage reports for Navy Pier staff.
• Liaise with Navy Pier's parking contractor for theater-related parking.
• Maintain inventory control of supplies and place orders as needed.
• Submit invoices for approval and track expenses for the department.
• Track preventative maintenance work for building equipment and systems.
• Collaborate with other theater staff and Navy Pier to implement safety protocols, including emergency procedures and fire safety.
• Work with the Operations Director to measure, monitor, and implement sustainability initiatives.
• Assist with building access control; process and distribute keys and keycards for staff, artists, and visitors as needed.
• Receive mail and packages from the Navy Pier mailroom and CST loading dock.
• Ensure compliance with health and safety code requirements.
• Participate in the on-call rotation for after-hours building needs.
• Perform additional tasks as assigned.

Requirements

• Prior administrative experience.
• PC literate with MS Windows, MS Word, and MS Excel.

Nice-to-haves

• Experience in a theater or arts organization.
• Knowledge of building maintenance and operations.

Benefits

• Full-time position with a salary range of $44,000 - $47,000 per year.