Operations Coordinator

$41,600 - $47,840/Yr

Maersk - Columbus, OH

Full-time - Entry Level

Columbus, OH

10,001+ employees

Support Activities for Transportation

About the position

The Operations Coordinator at Maersk is responsible for managing the scheduling of drivers for deliveries and pickups, acting as a liaison between customers, drivers, and management. This role is crucial in ensuring efficient freight operations within the Last Mile Facility in Columbus, OH, and requires strong organizational and communication skills to handle various logistics tasks effectively.

Responsibilities

• Schedule drivers for freight deliveries and pickups from customers and vendors.
• Communicate with customers and vendors regarding freight details, pickup and drop-off times, and special requests.
• Plan predetermined routes for drivers and identify traffic problems, creating corrective action plans as needed.
• Prepare dispatch documents for management and maintain records of dispatch calls, driver routes, and delivery times.
• Monitor truck repairs and maintenance schedules, logging vendor complaints or concerns.
• Answer phone calls from vendors, customers, and management, providing assistance as needed.

Requirements

• High school diploma or GED required.
• 2-3 years of freight dispatching experience preferred.
• Strong aptitude for time management and ability to prioritize tasks.
• Excellent understanding of local and state traffic laws and regulations.
• Ability to make quick changes in routing and handle multiple tasks simultaneously.
• Proficient in Microsoft Excel and other computer software.

Nice-to-haves

• Experience in logistics or transportation industry.
• Strong interpersonal skills and ability to communicate effectively in English.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Paid time off
• Employee assistance program
• Flexible schedule