Operations Coordinator

B&H Worldwide - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

Support Activities for Transportation

About the position

The Operations Coordinator at B&H Worldwide plays a crucial role in ensuring compliance with export processes, managing operations from start to finish, and maintaining excellent customer service. This position is ideal for recent graduates looking to build a career in the logistics sector, with a focus on maximizing profitability and developing customer relationships.

Responsibilities

• Ensuring Export processes are completed in compliance with AEO regulations and procedures
• Completing shipments from start to finish within the Export Operations team
• Reviewing and identifying areas to maximize profitability through proactive file management
• Maintaining and developing customer relationships alongside relevant departments
• Following company processes and standard operating procedures to meet KPIs
• Ensuring timely billing and accurate input of purchase costs for profit reporting
• Responding to quotations in a timely manner based on customer requirements

Requirements

• Excellent customer service skills
• Strong attention to detail
• Sound knowledge of Export processes
• Ability to work proactively using own initiative
• Proven communication skills, both written and verbal
• Experience dealing with a varied customer base
• Capacity to build strong relationships
• Ability to evaluate options and decide on the most appropriate method
• IT skills to an appropriate level
• Excellent process and planning skills
• Strong commercial awareness regarding the impact of actions

Nice-to-haves

• Export experience
• Proven industry experience
• Solid background in US Customs law and procedures
• Knowledge of Word, PowerPoint, Excel
• Dangerous Goods Compliance

Benefits

• Career growth opportunities
• Supportive work environment
• Recognition for dedication and success