Operations Coordinator

$37,440 - $37,440/Yr

Port City Logistics - Port Wentworth, GA

Part-time - Entry Level

Port Wentworth, GA

Real Estate

About the position

The Operations Coordinator II is responsible for overseeing and facilitating supply chain and billing operations for assigned customers. This role involves coordinating personnel and processes to ensure effective distribution of goods and accurate billing preparation. The ideal candidate will possess strong communication and negotiation skills, knowledge of supply management principles, and the ability to organize financial information. Additionally, the Operations Coordinator II will assist in training junior team members and ensure smooth operations across various channels for maximum efficiency.

Responsibilities

• Coordinate and monitor supply chain operations
• Ensure effective use of premises, assets, and communication methods
• Utilize logistics IT to optimize procedures
• Manage incoming calls and customer service inquiries
• Identify and assess customer needs to achieve satisfaction
• Supervise orders and arrange stocking of raw materials and equipment
• Communicate with suppliers, retailers, and customers to achieve profitable deals
• Plan and track the shipment of final products according to customer requirements
• Keep logs and records of warehouse stock and executed orders
• Prepare accurate reports for upper management
• Collaborate with finance and sales professionals to maintain accounts receivable
• Compile and process information such as prices, discounts, and shipping rates
• Ensure customers are billed correctly for services offered
• Participate in cross-training and other projects as assigned by supervisor

Requirements

• 1 to 3 years of experience as a Logistics Coordinator, Customer Service Representative, or similar administrative role
• High school diploma; higher degree from a technical school is preferred
• Excellent customer service skills
• Knowledge of laws, regulations, and ISO requirements
• Ability to work with little supervision and track multiple processes
• Computer-savvy with knowledge of logistics software and Microsoft Office products
• Outstanding organizational and coordination abilities
• Great record-keeping abilities
• Excellent math skills
• Excellent communication and interpersonal skills

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance