Operations Coordinator

$65,000 - $75,000/Yr

Genius Academy - Culver City, CA

Full-time - Entry Level

Culver City, CA

Social Assistance

About the position

The Operations Coordinator at Genius Academy plays a crucial role in supporting the Executive Vice President and ensuring the smooth operation of the studio. This position involves managing day-to-day activities, coordinating projects, and maintaining high standards of quality assurance in media and technology. The ideal candidate will thrive in a fast-paced environment and contribute to the innovative mission of transforming mental health education through immersive experiences.

Responsibilities

• Oversee day-to-day studio operations, ensuring smooth functioning of all activities, mail organization, and timely bill payments.
• Coordinate contract workers & freelance crew to accomplish and produce client deliverables.
• Run special projects through the designated approval process (Development-Delivery).
• Conduct media and technology QA to maintain high standards of our digital platforms.
• Create and maintain databases of client communications for efficient tracking and reference.
• Communicate effectively with freelancers, bookkeepers, and other external parties to ensure timely completion of tasks.
• Monitor and report on the progress of client deployments, ensuring timely completion and addressing any issues that arise.
• Aid in basic financial tasks such as invoice processing, expense tracking, and budget monitoring.
• Coordinate and execute special projects as assigned, ensuring they are completed on time and within scope.
• Manage calendars, schedule meetings, and handle correspondence to maximize internal staff efficiency.
• Coordinate team meetings with external and internal stakeholders.
• Analyze and improve existing workflows to enhance overall operational efficiency.
• Track and report on key performance indicators (KPIs) for various projects and operations to ensure goals are met.
• Assist in maintaining accurate payroll records and time tracking for employees and contractors.

Requirements

• Bachelor's degree
• 2-4 years of experience in operations, project management, or a similar role
• Excellent organizational and multitasking skills
• Strong communication skills, both written and verbal
• Proficiency in Microsoft Office Suite, CRM software, and project management tools (e.g., Asana)
• Working knowledge of AI tools and other tech platforms
• Ability to work independently and lead a team
• Adaptability and willingness to learn new skills as needed

Nice-to-haves

• Experience as a Unit Production Manager, Line Producer, or Production Coordinator
• Experience in studio operations or media production is a plus

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Health savings account