Operations Coordinator

$60,424 - $111,280/Yr

Ucsf Medical Center - San Francisco, CA

Full-time - Entry Level

Remote - San Francisco, CA

251-500 employees

Hospitals

About the position

The UCSF California Preterm Birth Initiative (PTBi-CA) is a multi-year, transdisciplinary research effort aimed at reducing the burden of prematurity among women and birthing people of color who are at the highest risk for preterm birth. This initiative recognizes the significant impact of 'place' as a determinant of health and wellbeing, particularly concerning the risk of preterm birth. PTBi-CA adopts a place-based approach, focusing its efforts in communities affected by these issues in San Francisco, Oakland, and Fresno. The initiative collaborates with academic researchers from various disciplines, healthcare providers, public health departments, community-based organizations, and other stakeholders to work in partnership with affected communities. A key aspect of this work is the involvement of women with lived experience throughout all phases of the research process, including the development and prioritization of the research agenda, enhancing study designs for cultural appropriateness, and ensuring the dissemination of results to a broad audience of stakeholders. The Operations Coordinator will play a vital role in administering daily operations and providing overall project coordination for several projects within the PTBi-CA. This position is responsible for offering research, operations/fiscal, events, writing, and administrative support for multiple studies and programs. The Operations Coordinator will be an integral part of a professional team dedicated to advancing birth justice and ensuring the smooth flow of work while meeting all administrative needs of the unit. Under the direction of the Operations Manager, the Operations Coordinator will also engage in special projects or assignments, exercising sound judgment in selecting optimal methods and techniques to achieve desired results. The successful candidate will be adept at balancing numerous deadlines and shifting priorities, demonstrating creativity and strong teamwork skills. The ideal candidate will be passionate about racial equity and birth justice, contributing to a multicultural, anti-racist organization focused on addressing racial disparities in maternal and infant health outcomes, particularly anti-Blackness. The Operations Coordinator will have the opportunity to collaborate directly with birth equity leaders, researchers, and community experts who are at the forefront of efforts to tackle these disparities in maternal and child health outcomes.

Responsibilities

• Coordinate program planning and implementation of PTBi-CA research studies and programs, collaborating with internal and external program/project/research staff, faculty, stakeholders, and community partners.
• Provide program coordination support by compiling information from multiple sources, tracking timelines and progress of action plans, coordinating resources and materials, and updating project databases.
• Draft, edit, and modify documents including research reports, manuscripts, presentations, proposals, and internal/external communications for PTBi-CA research studies and programs.
• Research and conduct analysis on complex topics, summarizing data and best practices in the field, and synthesizing information into reports for the Associate Director and other constituents as requested.
• Improve, develop, and document information regarding PTBi-CA policies and procedures, providing recommendations as necessary.
• Process and oversee procurement activities in MyExpense.
• Perform administrative duties such as processing payments and stipends, submitting IRBs, and processing procurements.
• Collaborate with University Development and Alumni Relations (UDAR) on coordinated strategies to identify, cultivate, and steward donors, and prepare proposals for philanthropic investment opportunities.
• Facilitate and support various forms of event coordination, meeting coordination, project and event calendar management, travel coordination, and high-level administrative support for special projects within the initiative.
• Provide direct support for management and distribution of sensitive or confidential information.

Requirements

• Bachelor's degree in public health, public policy, psychology, sociology, or a related area and 1+ years of experience in program coordination, operations, and community engagement, or an equivalent combination of education and experience.
• Working knowledge of program/task management platforms and tools, and organization-wide communications and research-specific computer application programs, including high-level competence in Microsoft Office Suite, Zoom, MyExpense, BearBuy, Qualtrics, Survey Monkey, Asana, Slack, Eventbrite, Tremendous, Zotero, Adobe Acrobat, Dedoose, etc.
• Proficient communication and interpersonal skills to communicate effectively, both verbally and in writing.
• Proven ability to work on several tasks simultaneously, responding effectively to priorities and setting deadlines.
• Ability to use discretion and maintain confidentiality.
• Demonstrated ability to use sound judgment in responding to issues and concerns.
• Ability to analyze, research, and synthesize large amounts of data with strong attention to detail.
• Strong interpersonal and communication skills with social perceptiveness, and excellent verbal and written communication skills to effectively communicate with diverse populations.

Nice-to-haves

• Experience in issues related to maternal and child health.
• Working knowledge of applicable policy analysis techniques.
• Experience working with traditionally marginalized and under-resourced populations.
• Experience working with pregnant and postpartum populations.
• Working knowledge of equity and justice frameworks, specifically reproductive justice and anti-racism frameworks.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k retirement plan
• Paid holidays
• Flexible scheduling
• Professional development opportunities
• Tuition reimbursement
• Employee discount programs