Cushman & Wakefield - St. Louis, MO
posted 4 months ago
About the position
The Operations Coordinator at Cushman & Wakefield plays a crucial role in managing the facilities and accounts payable functions within the organization. This position is responsible for a variety of back office operations, which include answering the main phone line, greeting visitors, coordinating office meetings, and providing support to the Director of Operations. The ideal candidate for this role will be detail-oriented, capable of managing multiple projects simultaneously, and will exhibit a friendly, professional demeanor that emphasizes customer service. In this role, the Operations Coordinator will assist with various office management activities, including the coordination of purchasing and stocking office supplies and equipment. They will oversee facilities management by collaborating with building engineering and janitorial staff to ensure that the office environment is well-maintained. Regular interaction with clients, prospective clients, and visiting executives is expected, along with providing technical support for new hire computer setups, meeting presentations, and troubleshooting equipment issues. The Operations Coordinator will also be responsible for answering telephones, screening calls, and routing them to the appropriate individuals or taking messages as necessary. They will process and code invoices for payment, sort and distribute incoming mail and deliveries, and maintain office equipment such as postage machines, copiers, and fax machines. Establishing and monitoring facility standards, acting as the office contact for property management, and coordinating meetings or special events, including setup, cleanup, and catering, are also key responsibilities. Additionally, maintaining both electronic and hard copy office files is part of the role, along with performing other related duties as required or requested.
Responsibilities
- Assist with office management activities
- Coordinate purchasing & stocking office supplies and equipment
- Oversee facilities management; work with building engineering and janitorial staff
- Regularly interact with clients, prospective clients and visiting executives
- Provide technical support including new hire computer set up, meeting presentations, and equipment troubleshooting
- Answer telephones, handle & screen calls, and route to appropriate individuals, or take messages
- Process and code invoices for payment
- Sort and distribute incoming mail and deliveries
- Maintain postage machine, copiers, and fax machines
- Establish and monitor facility standards (cleaning and other maintenance)
- Act as office contact for property management
- Coordinate meetings and/or special events, including setup, cleanup and catering
- Maintain office files: Electronic and hard copy files
- Perform other related duties as required or requested
Requirements
- Bachelor's Degree (Business, Communications, or related field) or 2+ years of administrative support experience in a corporate environment
- Combination of education without a degree and corporate work experience will be considered
- Proficiency with Microsoft Office Suite
- Excellent verbal and written communication skills
- Proven ability to exercise discretion in dealing with confidential information and highly sensitive issues
- Strong interpersonal skills and problem-solving ability
- History of excellent internal and external customer service
- Proven record of punctuality and good attendance
