OPERATIONS COORDINATOR

$44,988 - $60,120/Yr

University of Washington - Bothell, WA

Full-time - Entry Level

Bothell, WA

Educational Services

About the position

The Operations Coordinator at Cultivate Learning is responsible for managing daily office operations and providing administrative support across various units and initiatives. This role involves ensuring a successful physical work environment, coordinating meetings and events, and supporting staff operations. The position requires a highly motivated individual who can work collaboratively and independently while maintaining a focus on service, quality, diversity, equity, and belonging.

Responsibilities

• Oversee and manage operations of the office, including staffing the front desk and supporting all staff and visitors in the office.
• Coordinate meetings at the office space with WA state partners and Cultivate Learning staff.
• Design, strengthen, and implement customer service protocols and information dissemination with the Managing Director.
• Answer and triage questions in person, by email, and by phone, escalating to appropriate teams as necessary.
• Support successful planning and execution of meetings and events, including creation of meeting materials and managing catering orders.
• Provide administrative support to the Executive Leadership team.
• Manage scheduling system for office meetings and events.
• Ensure all office supplies are stocked and equipment is working properly.
• Sort all incoming and outgoing mail and packages, working with UW services as necessary.
• Proactively work across teams to update and support improvements to the intranet.
• Support the implementation of team-wide professional development opportunities.
• Provide general administrative support to teams as requested, including event planning and employee travel.
• Implement centralized onboarding support, including conducting office tours and maintaining team-wide rosters.
• Provide support for procuring and assembling resources to support WA state initiatives.
• Manage special projects as assigned.

Requirements

• High school graduation or equivalent AND two years of experience with providing general office administrative support including logistics and operations coordination for a complex organization OR equivalent education/experience.
• Front desk staffing and/or office management experience.
• Progressively responsible project management experience.
• Ability to work both collaboratively and independently, and successfully manage time and priorities to meet deadlines.
• Strong attention to detail.
• Strong organizing, planning, verbal and written communication, and interpersonal skills.
• Ability to communicate clearly and concisely via email with supervisor regarding task status and needed supervisor action to complete tasks assigned.
• Ability to work independently, apply critical thinking, and prioritize tasks in a high-volume customer service environment.
• Resourceful and innovative attitude and a desire to use available information to solve problems in a self-directed manner.
• Knowledge of and use of budget processes to support ordering, purchasing materials, and other financial operations.
• Proficiency with Microsoft Office Suite, including a high level of competency with maintaining Excel spreadsheets.

Nice-to-haves

• Demonstrated experience with and knowledge of the landscape of early learning in Washington State and nationally.
• Bachelor's Degree.

Benefits

• Generous benefits and work/life programs offered by the University of Washington.