Operations Coordinator

$48,000 - $55,000/Yr

Virginia Commonwealth University - Richmond, VA

posted 22 days ago

Full-time - Mid Level
Onsite - Richmond, VA
Educational Services

About the position

The Operations Coordinator at Virginia Commonwealth University (VCU) plays a crucial role in providing executive-level administrative and operational support to the Safety & Risk Management department. This position serves as the first point of contact for the department, ensuring efficient business processes and high-quality customer service. The coordinator is responsible for managing schedules, facilitating meetings, maintaining office operations, and supporting the onboarding of new employees, among other duties.

Responsibilities

  • Provide onsite executive level administrative and operational support.
  • Serve as the first point of contact for Safety & Risk Management.
  • Facilitate meetings and events, including creating agendas and coordinating participant availability.
  • Manage calendars and scheduling for SRM leadership.
  • Act as building manager, handling space coordination and access control.
  • Submit and monitor tickets for facilities-related work orders.
  • Maintain and improve the appearance and professionalism of SRM facilities.
  • Assist with onboarding of new employees.
  • Serve as primary timekeeper for the department.
  • Respond to customer inquiries in-person, online, and via telephone.
  • Manage incoming and outgoing office mail.
  • Prepare departmental correspondence, reports, and presentations.
  • Provide basic technical support for office equipment and AV in conference rooms.
  • Manage SRM vehicles maintenance schedule.
  • Procure and manage office supplies.
  • Provide fiscal support with purchase orders and travel processes.

Requirements

  • Bachelor's degree or equivalent experience.
  • Two years of experience in a business or office-related setting.
  • Exceptional customer service skills.
  • Proficiency in Microsoft Office Suite and Google Drive.
  • Excellent verbal and written communication skills.
  • Ability to draft, edit, and prepare professional writing.
  • Proven ability to prioritize work and handle multiple tasks simultaneously.
  • Experience in meeting coordination and planning.
  • Ability to handle sensitive information with discretion.
  • Demonstrated ability to problem solve and work independently.

Nice-to-haves

  • Knowledge of university policies, procedures, and organization.
  • Five years of experience in an administrative support role.
  • Experience in a complex work environment.
  • Familiarity with procurement systems and fiscal responsibility.

Benefits

  • Comprehensive health benefits
  • Paid annual and holiday leave
  • Generous tuition benefit
  • Retirement planning and savings options
  • Tax-deferred annuity and cash match programs
  • Employee discounts
  • Well-being resources
  • Opportunities for career development and advancement
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