The Operations Coordinator at The University of Tulsa plays a crucial role in the logistical planning, coordination, and execution of staff, equipment, and furniture for meetings, events, and conferences, primarily within the Allen Chapman Student Union and Mayo Village Activities Center. This position is pivotal in ensuring that all operations and services are executed in accordance with high customer service standards. The Operations Coordinator is responsible for front-line customer service, safety and security, emergency response, and effectively communicating Student Union and campus policies to customers and guests. In this role, the Operations Coordinator supervises approximately 20 part-time student Operation Assistants, overseeing their recruitment, training, scheduling, and evaluation. The coordinator is tasked with managing the day-to-day operations of the facilities, ensuring that all events are produced and executed in a high-quality and safe manner. This includes monitoring the facilities daily, communicating with Facilities Management and Custodial Services regarding maintenance needs, and ensuring that all equipment is operational and well-maintained. The Operations Coordinator also meets with clients during event execution to ensure that services, facilities, equipment, and staffing are satisfactory. They are responsible for maintaining accurate records of reservations and equipment inventory in event scheduling software, as well as ensuring that safety and security practices are followed for all building occupants, customers, and guests. This position may also involve managing special projects or other departmental responsibilities as required.