Operations Coordinator

$31,200 - $42,910/Yr

Ferguson Enterprises - Lebanon, TN

Full-time - Entry Level

Lebanon, TN

10,001+ employees

Merchant Wholesalers, Durable Goods

About the position

The Operations Coordinator role at Ferguson Enterprises involves overseeing the day-to-day operations within a branch location, ensuring efficient management of customer-facing associates and branch functions. The position focuses on maintaining inventory, facilitating vendor interactions, and implementing operational improvements to enhance customer satisfaction and safety standards.

Responsibilities

• Maintain inventories and conduct physical inventories.
• Ensure accurate completion of day-to-day paperwork.
• Work with vendors to resolve pricing discrepancies.
• Facilitate customer credit memos accurately based on company guidelines.
• Manage WMS Variance and Cycle Count Reconciliation.
• Develop and implement quality control programs.
• Implement operational efficiency improvements, including standardization of systems and safety protocols.
• Review customer invoices for pricing and costing accuracy.
• Oversee the facilities to ensure a safe and well-maintained work environment.
• Participate in associate meetings and communicate concerns to management.

Requirements

• 1 - 3 years of experience at Ferguson preferred.
• Strong attention to detail and accuracy.
• Self-motivated and goal-oriented.
• Ability to effectively multi-task.
• Strong organization and time management skills.
• Good communication skills.
• Knowledge of Trilogie and Microsoft Excel is a plus.
• Knowledge of WMS/HighJump preferred but not required.
• Ability to handle stress and work as a team player.

Nice-to-haves

• Experience in warehouse management systems (WMS).
• Familiarity with HighJump software.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid parental leave
• Paid time off