Operations Coordinator

$40,560 - $40,560/Yr

Id Logistics - North Canton, OH

Full-time

North Canton, OH

Professional, Scientific, and Technical Services

About the position

The window associate position is crucial for the operational success of the company, working in a fast-paced environment that involves close interaction with customers and on-site management. The role focuses on managing shipping and receiving processes, as well as handling billing and invoicing, requiring strong organizational skills and the ability to multi-task efficiently.

Responsibilities

• Provides customer service assistance to customers and manages incoming calls.
• Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
• Set daily delivery appointments.
• Process incoming deliveries.
• Process completed loads.
• Resolve any issues with shipping and/or receiving with internal staff.
• Files paperwork daily.
• Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
• Observe all company safety rules and assist in enforcement as appropriate.
• Other duties as assigned.

Requirements

• High School Diploma or GED; or equivalent combination of experience and education.
• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.