Operations Coordinator

$66,560 - $74,999/Yr

CRST International - Hayward, CA

Full-time - Entry Level

Hayward, CA

Truck Transportation

About the position

The Operations Coordinator at CRST The Transportation Solution, Inc. is responsible for managing, coordinating, and executing field operations at customer sites or warehouses. This role is critical in ensuring smooth operations, compliance with regulations, and excellent customer service. The position involves site visits, collaboration with various stakeholders, and overseeing daily operational tasks to enhance productivity.

Responsibilities

• Assist market manager in all operational aspects of assigned locations
• Assist in the implementation of new locations that need assistance
• Rotate between site visits throughout the day at each location
• Complete site surveys with clients to ensure sites and schedules are up to date
• Coordinate load-out on Monday mornings and ensure everyone has assigned orders
• Identify, escalate, and execute management-approved opportunities for increased productivity
• Build company image within the market by collaborating with carrier partners, customers, and management
• Coordinate with warehouse management on daily route needs for home delivery and retail demands
• Conduct driver/installer residential home delivery ride behind audits
• Coordinate on-site scheduling and routing by day
• Respond promptly to phone calls, emails, and inquiries from customers, partners, and internal teams
• Create a positive and professional work environment and lead by example

Requirements

• Active driver's license for site visits
• Experience in field operations or a related role
• Strong organizational and time management skills
• Ability to manage multiple tasks and priorities effectively
• Excellent communication and interpersonal skills

Nice-to-haves

• Service Orientation
• Management of Material Resources
• Operation and Control
• Social Perceptiveness
• Good Time Management
• Critical Thinking and Persuasion
• Coordination
• Monitoring

Benefits

• Competitive salary range of $66,560 - $74,999
• Bi-weekly pay
• Opportunities for career advancement
• Supportive work environment
• Collaboration with various stakeholders