Operations Coordinator

K-Solv - Channelview, TX

Full-time - Entry Level

Channelview, TX

Merchant Wholesalers, Nondurable Goods

About the position

The Operations Coordinator at K-Solv Chemicals is responsible for providing administrative support and acting as a liaison to ensure the smooth management of work order fulfillment. This role involves coordinating operations, managing customer inquiries, and maintaining accurate documentation in compliance with company policies and regulations.

Responsibilities

• Serve as point of contact for customers and employees regarding work orders and general inquiries.
• Manage the work order process and ensure efficient coordination of operations.
• Generate and print work orders for the production team, ranging from a single product, drum, or tote to multiple products, drums, or totes.
• Create and print packing lists, batch tickets, and labels as per production requirements.
• Pull, create, and print documents to ensure they are readily available for the production process.
• Maintain accurate and organized paper copies of essential documents.
• Establish and manage folders for easy document retrieval.
• Print Safety Data Sheets as required for each product.
• Pull Bills of Lading information from the database for shipping purposes.
• Document client information into the database to update records and maintain data integrity.
• Receive payments when necessary, handle checks or cash transactions as required.
• Ensure accurate documentation and reporting of payment transactions.
• Receive mail and distribute to appropriate departments.
• Partner with internal departments and team members to ensure accurate delivery of orders.
• Provide prompt follow up and resolution to any work order discrepancies.
• Manage a high call volume, emails, and work orders through the course of work shift.
• Ensure leadership has up-to-date daily reporting.
• Maintain current knowledge services and products.
• Provide recommendations on new methods to intake and fulfill order requests.
• Perform other job-related duties as assigned.

Requirements

• High School Diploma or general education degree (GED) required.
• Previous operational support or similar experience.
• Chemical industry experience is desirable.
• Microsoft Office experience.

Nice-to-haves

• Knowledge of safety protocols and regulations in the chemical industry is a plus.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Employee assistance program
• Vision insurance
• Life insurance