Operations Coordinator

Demant - Franklin Township, NJ

Full-time

Franklin Township, NJ

Miscellaneous Manufacturing

About the position

The Operations Coordinator is responsible for overseeing the end-to-end order processing, light service repairs, and inventory management related to the EPOS business. This role requires close collaboration with the global team, particularly with the US Sales and operations group in Denmark and Poland, ensuring efficient operations and customer satisfaction.

Responsibilities

• Manage internal storage and warehouse ensuring proper inventory management
• Assemble and test products and provide quality control of solutions (cables, connectors, headsets, PTTs)
• Coordinate with EMEA teams for orders, quality issues, and inbound shipment issues
• Ship ready tested products to customers timely based on incoming orders
• Receive incoming goods and products from warehouses/suppliers
• Responsible for all paperwork related to inbound and outbound shipments
• Order handling via ERP system
• May perform miscellaneous tasks/projects as directed

Requirements

• High School diploma or equivalent required
• 2+ years of experience in warehouse environment
• 2+ years proficiency with MS Word, Excel, and Outlook
• Experience in Salesforce and MS AX a plus
• Technical knowledge in manufacturing, electronics, audio solutions is a plus
• Demonstrates a high degree of organization, attention to detail, flexibility, and accuracy
• Strong interpersonal skills and ability to work collaboratively with others
• Demonstrates the ability to meet productivity goals and deadlines
• Ability to work well as part of a team
• Excellent written and verbal communication skills
• Self-motivated with a strong work ethic
• Commitment to outstanding customer service, including the ability to effectively research and resolve inquiries internally or externally
• Ability to lift and carry heavy boxes weighing up to 25 pounds
• Experience in building and organizing pallets a plus
• Soldering experience a plus

Nice-to-haves

• Experience in Salesforce and MS AX
• Technical knowledge in manufacturing, electronics, audio solutions
• Experience in building and organizing pallets
• Soldering experience