Operations Coordinator

$60,889 - $94,521/Yr

City of New York - New York, NY

Full-time - Mid Level

New York, NY

251-500 employees

Executive, Legislative, and Other General Government Support

About the position

The Operations Coordinator for the Administration for Children's Services (ACS) will provide high-level administrative support to the Director of Security/ACS Police Chief, ensuring effective management of police operations. This role involves coordinating projects, managing communications, and overseeing various administrative tasks to enhance the safety and security of ACS locations and personnel.

Responsibilities

• Keep the Chief Operating Officer and Director of Security informed of administrative issues requiring immediate attention.
• Assist with the coordination of ACS Police projects, including project plans and timelines.
• Provide liaison functions to improve Unit services and communication between community organizations and ACS.
• Coordinate police actions, dispatch responses, and follow up on outstanding unit tasks.
• Perform clerical duties such as preparing reports, conducting compliance reviews, and managing calendars.
• Assist with compliance reviews, training, policy development, and site assessments for ACS Police.
• Coordinate personnel actions for ACS Police Units, including preparing move matrices.
• Schedule tours of duty and arrange police ceremonies, briefings, and meetings.
• Maintain and update the ACS Police staffing roster and organization chart.
• Manage the ACADIS NY state database portal for officer registrations and prepare registry forms.
• Update the Police Service Reports (PSRs) incidents dashboard monthly and present information to leadership.
• Manage police communications and ensure proper archiving of confidential records and data.
• Oversee police inventory and equipment control, conducting quarterly assessments.
• Prepare CS900s and Passport Requisitions for vendor Purchase Orders needed for ACS Police.
• Serve as a contact for vendors regarding various issues for ACS Police.
• Prepare the 'Weekend and Permanent Access' list for the 150 William Street location.
• Coordinate with training stakeholders for scheduled trainings for officers.
• Demonstrate customer service excellence in police responses to inquiries.
• Serve as a member of the Operations Workforce Development Committee.

Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities; or
• High school graduation or equivalent and six years of experience in community work or community-centered activities; or
• Equivalent education and/or experience to the above, with at least one year of experience as described.

Nice-to-haves

• Proficiency in Microsoft Office Suite, specifically Visio, Outlook, Excel, and Word
• Experience navigating Passport
• Strong writing skills
• Ability to balance working independently and in a team environment
• Excellent organization and analytical skills

Benefits

• Public Service Loan Forgiveness eligibility
• New York City residency requirement within 90 days of appointment