Operations Coordinator

Penske Automotive Group - Medley, FL

Full-time - Entry Level

Medley, FL

1,001-5,000 employees

Truck Transportation

About the position

The Operations Coordinator at Penske Corporation is responsible for overseeing administrative processes that enhance operational efficiency, customer satisfaction, and profitability within the branch. This role involves providing exceptional customer service and support to both internal and external clients, while also assisting the branch financial manager in improving branch performance.

Responsibilities

• Oversee accounts receivable processes and maintain local collection contacts.
• Monitor lease, contract maintenance, and special billing, resolving issues promptly.
• Establish and control processes to support customer service and branch profitability.
• Complete fleet service activities including licensing, permitting, and processing citations.
• Track and coordinate asset outside services and vendor support.
• Collaborate with Fleet Services for licensing, permitting, and fleet operations.
• Perform process analyses in billing, credit memos, and accounts receivable.
• Investigate and recommend solutions to profitability risks.
• Maintain district personnel files and complete weekly payroll.

Requirements

• High school diploma or equivalent required; degree preferred.
• 2+ years of customer service and financial administrative experience.
• Strong interpersonal and relationship-building skills.
• Competent written and verbal communication skills.
• Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint.

Nice-to-haves

• Experience with QlikView or AS400 systems.
• Ability to collaborate on projects and engage in continuous education.

Benefits

• Health insurance
• 401k plan
• Paid time off
• Employee discounts
• Professional development opportunities