OPERATIONS COORDINATOR

ASM Global NRG Park - Houston, TX

Part-time,Full-time - Entry Level

Houston, TX

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About the position

The Operations Coordinator at ASM Global's NRG Park in Houston, Texas, plays a crucial role in overseeing the daily operations and event management within a premier facility that hosts a variety of events. This entry-level position involves coordinating personnel, subcontractors, and ensuring that all client requirements are met while adhering to facility rules and regulations. The role requires effective communication, problem-solving skills, and the ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Assist with all aspects of operations including supervision, event coordination, equipment maintenance, event staffing, setups and changeovers, event services, fire and life safety and customer service.
• Train staff on all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations, and emergency procedures.
• Prepare work schedules, set staffing responsibilities, and review quantity and quality of work performed.
• Investigate, analyze, and resolve operational problems and complaints.
• Act as a liaison with tenants, contractors, and facility users as needed.
• Maintain equipment and inventory, including ordering all necessary supplies and materials.
• Report irregularities, discrepancies, damage or loss of property or any other safety concerns to supervisor.

Requirements

• Bachelor's degree from an accredited four-year college or university.
• Three (3) years related experience and/or training in the public assembly facility industry in a supervisory or management position, or an equivalent combination of education and experience.
• Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
• Must possess a thorough understanding of facility's layout, and operational equipment.
• Demonstrate knowledge of practices and procedures related to event set-up and conversions.

Nice-to-haves

• Experience with the principles and techniques of supervision, training, budget preparation and purchasing.
• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays.

Benefits

• Health insurance coverage
• Paid holidays
• Flexible scheduling
• Professional development opportunities